Last Updated: [5/11/24] Glenfinlas Property Ltd ("we," "us," or "our") respects your privacy and is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website Glenfinlasproperty.co.uk. 1. Information We Collect Our website does not require users to create accounts, and we do not collect any personal data unless you choose to provide it. The types of information we collect include: •Browsing Data: Like most websites, we collect certain technical data from users who visit our website. This may include your IP address, browser type, device type, and usage information through cookies and other similar tracking technologies. We use this information to enhance website functionality, improve user experience, and analyse traffic patterns. •Contact Information: If you contact us through our website (e.g., via a contact form), we may collect information such as your name, email address, phone number, and any other details you voluntarily provide. 2. How We Use Your Information We only use your information when we have a legitimate interest in doing so, including: •Responding to Inquiries: We use contact details provided via our website to respond to inquiries or requests for more information. •Improving Website Performance: We analyse anonymized browsing data to improve our website’s functionality, content, and overall user experience. •Compliance with Legal Obligations: We may process personal data when it is required by law or necessary for protecting our rights. 3. Legal Basis for Processing Data Under the GDPR, we rely on the following legal bases for processing your personal data: •Consent: By using our website, you consent to our use of cookies and tracking technologies as outlined in our Cookie Policy. •Legitimate Interests: We process browsing and usage data to improve our website’s functionality and analyse site traffic. •Legal Obligations: We may process personal data to comply with legal requirements or regulations. 4. Sharing Your Information We do not sell or rent your personal data to third parties. However, we may share information with: •Service Providers: We may share browsing data with trusted third-party service providers (e.g., analytics providers) to help us analyse traffic and improve website performance. These service providers are bound by confidentiality agreements and GDPR-compliant data protection measures. •Legal Authorities: We may disclose your information to authorities if required to comply with legal obligations or respond to legal requests. 5. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your experience, analyse traffic, and personalize content. You can manage your cookie preferences by adjusting your browser settings. For more information on the types of cookies we use and how to control them, please see our Cookie Policy. 6. Data Security We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss. While we strive to protect your personal data, no transmission over the internet is completely secure, and we cannot guarantee the security of your data. 7. Data Retention We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Browsing data is generally retained in aggregated form for analytics purposes, while data provided through contact forms is kept only for as long as needed to address your inquiry. 8. Your Data Protection Rights Under the GDPR, you have certain rights regarding your personal data: •Right to Access: You can request a copy of your personal data that we hold. •Right to Rectification: You can ask us to correct any inaccurate or incomplete information we hold about you. •Right to Erasure: You can request the deletion of your personal data, provided there is no legal reason for us to retain it. •Right to Restrict Processing: You have the right to request that we limit the processing of your data under certain circumstances. •Right to Object: You can object to our processing of your data based on legitimate interests. •Right to Data Portability: You have the right to request a transfer of your data to another service provider in a structured, commonly used format. To exercise any of these rights, please contact us at fiona@glenfinlasproperty.co.uk. 9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies separately. 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices. 11. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at: Glenfinlas Property Ltd Broadford House, Blairdrummond FK9 4UN fiona@glenfinlasproperty.co.uk 07494767850